Receptionist

Manchester – £24,000 - £25,000

Receptionist / Telephonist / Meeting Room Coordinator
Manchester City Centre
 
Role Overview
 
Douglas Scott are working with a top law firm based in the city centre. 

This role forms part of a small reception team and reports to the Operations Manager. The successful candidate will deliver a professional front-of-house service, manage telephone enquiries, and ensure meeting rooms and client areas are presented to a high standard.
 
Key Responsibilities
 
Reception

• Welcoming visitors, managing sign-in and security badges, and notifying hosts promptly
• Managing waiting visitors professionally, offering refreshments and updates where needed
• Escorting visitors to meeting rooms and maintaining a positive first impression
• Handling incoming post and deliveries and arranging prompt distribution
• Booking travel and accommodation when required

Telephonist

• Answering and directing incoming calls efficiently
• Taking accurate messages and relaying them by email
• Coordinating and maintaining meeting room bookings

Meeting Rooms and Facilities

• Preparing meeting rooms, including layout changes where required
• Organising and presenting refreshments for meetings
• Ordering catering and refreshments and managing receipts
• Keeping meeting rooms, kitchens, and reception areas clean and tidy
• Resetting rooms after meetings and preparing schedules for the following day

The Ideal Candidate

• Professional, approachable, and client-focused
• Well organised with strong attention to detail
• Comfortable juggling multiple tasks in a busy office environment
• A strong team player with a proactive approach to service delivery